Kim is really passionate about developing retailer gift card programmes; she understands the substantial bottom line benefit that a well run programme can deliver to a retailer. Kim works collaboratively with business leaders to help them appreciate how to maximise the opportunity their Gift Cards offer. Whilst at Woolworths Group, Kim delivered a comprehensive strategy for the development of the Gift Card and voucher business across all participating retailers. She implemented actionable plans which made significant improvements to the profitability of each retailers' Gift Card and Voucher programme. Better than all of that, Kim is a pleasure to work alongside whose integrity and gentle humour ensure good results whatever the weather.